Company Profile

Since 1995 Teledirect has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology.

Serving largely companies in the financial, IT and telecommunication sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.

To date, Teledirect has implemented over 4,500 successful programmes interacting with our clients' customers around the world and a customer acquisition track record of over 3 million.Teledirect has also received due recognition by the industry by clinching several regional awards under the best contact centre operations and the best contact centre professionals categories.

Our commitment to excellence is underscored by our class practice of recruiting the best of the best, customising products and services for rapid business growth, and setting standards for quality performance and superb results.

OUR VISION

To be acknowledged as “the Best Provider of Customised Solutions” in telecommerce and teleconsulting in Asia through consistently meeting and exceeding the expectations of our clients.

OUR MISSION

To assist companies to achieve higher and faster business growth and higher return on investment by generating creative and customized total solutions.

OUR CORE VALUES

INTEGRITY * CREATIVITY * INITIATIVE * TEAMWORK