Media Clippings

TELEDIRECT NAMED TOP 100 OUTSOURCING COMPANY GLOBALLY

Published: 13/Feb/2008

Global Services lists Teledirect Telecommerce as a top 100 outsourcing company to lead next wave of services globalisation

February 13, 2008, Kuala Lumpur - Teledirect Telecommerce (Teledirect), a regional outsource contact centre, today announced that it has been included in the Global Services 100 - 2008 list. The recognition represents Teledirect's maturity and capability to lead the next wave of services in this globalised era.

Teledirect's niche in providing customised telecommerce solutions and consulting services to companies in the financial, travel, IT and telecommunications sectors have earned the company a formidable reputation in the industry. Laurent Junique, CEO of Teledirect Telecommerce, is honoured to be listed alongside other luminary companies in similar fields of expertise.

"We are indeed honoured to be recognised as one of the top outsourcing companies in the world," said Laurent.

"As we constantly strive to provide innovative and advanced services to support our clients' business plans and initiatives, our inclusion into the top 100 outsourcing company list by Global Services is a reflection of our commitment to maintain high standards and capability to deliver quality and innovative solutions," added Laurent.

"The Global Services 100 list has grown to be a highly credible listing of global IT services and BPO companies. Judges from Global Services magazine team up with outsourcing experts at neoIT, to identify and evaluate the leading service providers located on four continents," explained Ed Nair, Editor of Global Services.

The aim of the list is to identify the leading providers in IT services and business process outsourcing (BPO) around the world.

About Teledirect Telecommerce Sdn Bhd

Teledirect Telecommerce (Teledirect) is a third party contact centre offering customised telecommerce solutions ranging from telesurveys, telesales, customer service, helpdesk and consulting to companies in the financial, IT and telecommunications sectors. The company operates a network of four contact centres in Singapore, Malaysia, Thailand and Hong Kong. Teledirect's value proposition and key capability that provides them with the competitive edge is 'sales acceleration' - their ability to deliver more than 100 per cent sales for their clients. Teledirect is part of the WPP Group. WPP is one of the world's leading communications services groups that collectively employs 102,000 people working in over 2,000 offices in 106 countries.

About Global Services

Global Services is a media platform with a portfolio that includes a magazine, website, events, newsletter and customized solutions. Our audience consists of corporate professionals engaged in the sourcing and management of business and technology services. Global Services is owned by CyberMedia (India) Limited. www.globalservicesmedia.com

About neoIT

neoIT is a management consulting firm that helps leading corporations improve and grow their business by capitalizing on services globalizationSM. Through a blend of strategic advisory services and hands-on execution support, neoIT provides advice and management expertise on the globalization of Information Technology (IT) and Business Process Outsourcing (BPO) services. For more information, visit www.neoIT.com.