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Published: 13/Feb/2008
Global Services lists Teledirect Telecommerce as a top 100
outsourcing company to lead next wave of services globalisation
February 13, 2008, Kuala Lumpur - Teledirect Telecommerce
(Teledirect), a regional outsource contact centre, today announced that it has
been included in the Global Services 100 - 2008 list. The recognition
represents Teledirect's maturity and capability to lead the next wave of
services in this globalised era.
Teledirect's niche in providing customised telecommerce solutions and
consulting services to companies in the financial, travel, IT and
telecommunications sectors have earned the company a formidable reputation in
the industry. Laurent Junique, CEO of Teledirect Telecommerce, is honoured to
be listed alongside other luminary companies in similar fields of expertise.
"We are indeed honoured to be recognised as one of the top outsourcing
companies in the world," said Laurent.
"As we constantly strive to provide innovative and advanced
services to support our clients' business plans and initiatives, our inclusion
into the top 100 outsourcing company list by Global Services is a reflection of
our commitment to maintain high standards and capability to deliver quality and
innovative solutions," added Laurent.
"The Global Services 100 list has grown to be a highly credible
listing of global IT services and BPO companies. Judges from Global Services
magazine team up with outsourcing experts at neoIT, to identify and evaluate
the leading service providers located on four continents," explained Ed Nair,
Editor of Global Services.
The aim of the list is to identify the leading providers in IT
services and business process outsourcing (BPO) around the world.
About Teledirect Telecommerce Sdn Bhd
Teledirect Telecommerce (Teledirect) is a third party contact centre offering
customised telecommerce solutions ranging from telesurveys, telesales, customer
service, helpdesk and consulting to companies in the financial, IT and
telecommunications sectors. The company operates a network of four contact
centres in Singapore, Malaysia, Thailand and Hong Kong. Teledirect's value
proposition and key capability that provides them with the competitive edge is
'sales acceleration' - their ability to deliver more than 100 per cent sales
for their clients. Teledirect is part of the WPP Group. WPP is one of the
world's leading communications services groups that collectively employs
102,000 people working in over 2,000 offices in 106 countries.
About Global Services
Global Services is a media platform with a portfolio that includes a magazine,
website, events, newsletter and customized solutions. Our audience consists of
corporate professionals engaged in the sourcing and management of business and
technology services. Global Services is owned by CyberMedia (India) Limited.
www.globalservicesmedia.com
About neoIT
neoIT is a management consulting firm that helps leading corporations improve
and grow their business by capitalizing on services globalizationSM. Through a
blend of strategic advisory services and hands-on execution support, neoIT
provides advice and management expertise on the globalization of Information
Technology (IT) and Business Process Outsourcing (BPO) services. For more
information, visit www.neoIT.com.
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