Media Clippings

TELEDIRECT APPOINTS NEW BUSINESS DIRECTOR

Teledirect Telecommerce appoints Jeffrey Manuel as Business Director for their new consulting arm, Teledirect Consulting

October 12, 2007, Kuala Lumpur - Teledirect Telecommerce Sdn Bhd (Teledirect), a regional outsource contact centre, has recently appointed Jeffrey Manuel as Business Director for their newly established consulting arm Teledirect Consulting.

Jeffrey is responsible for spearheading the new consulting division with the aim to achieve its vision of being a total solutions provider to financial institutions looking to increase revenue generation. This includes providing winning strategies and execution of activities for clients in the financial industry to achieve their targeted cross sell and new acquisition goals.

Jeffrey brings with him 15 years of sales experience; having held senior managerial positions in the financial and FMCG industries.

Prior to joining Teledirect Consulting, Jeffrey was the Vice President, Head of Liabilities and Insurance of Citibank Malaysia and was responsible for the manufacturing, commercialisation, distribution and profitability of deposits and insurance products. He was the sole recipient in Malaysia of the Asia CEO Award 2006 for his achievements in various areas namely, for increasing the growth and profitability of the business during his tenure.

In 2002, Jeffrey was attached to RS Components Pte Ltd, a UK based FTSE 100 company, where he was responsible for increasing sales within South East Asia.

Jeffrey holds an MBA from Charles Sturt University, Australia and a CIM (UK) Post Graduate Diploma with Distinction in International Marketing and Planning and Control.